Terms of Service
Please read these terms carefully before using our services
Last Updated: November 3, 2025
Agreement to Terms
Welcome to Auralis Trust Bank. These Terms of Service ("Terms") govern your access to and use of our banking services, website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
Important: If you do not agree to these Terms, you must not access or use our Services. Please read these Terms carefully.
Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into a binding contract
- Provide accurate, current, and complete information during registration
- Not be prohibited from using our Services under applicable laws
Account Registration and Security
Account Creation
When creating an account with Auralis Trust Bank, you agree to:
- Provide truthful, accurate, and complete information
- Maintain and promptly update your account information
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Account Security
You are responsible for maintaining the security of your account. We recommend:
- Using a strong, unique password
- Enabling multi-factor authentication
- Never sharing your credentials with others
- Logging out after each session, especially on shared devices
- Regularly monitoring your account for suspicious activity
Use of Services
Permitted Use
You may use our Services only for lawful purposes and in accordance with these Terms. You agree:
- To comply with all applicable laws and regulations
- To use the Services for personal or business banking purposes
- To provide accurate information for all transactions
- To maintain sufficient funds for authorized transactions
Prohibited Activities
You may NOT use our Services to:
- Engage in fraudulent, illegal, or unauthorized activities
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or harmful code
- Impersonate any person or entity
- Interfere with or disrupt our Services
Fees and Charges
Certain Services may be subject to fees and charges as outlined in our Fee Schedule. By using fee-based Services, you agree to pay all applicable fees. We reserve the right to:
- Modify our fees with reasonable notice
- Automatically deduct fees from your account
- Charge fees for insufficient funds or overdrafts
- Impose fees for account maintenance and services
Transactions and Transfers
All transactions are subject to our approval and verification processes. We reserve the right to:
- Decline or reverse any transaction for security or compliance reasons
- Place holds on funds as required by law or policy
- Request additional verification for large or unusual transactions
- Set daily, weekly, or monthly transaction limits
You are responsible for ensuring accuracy of all transaction details. Errors should be reported immediately for timely resolution.
Limitation of Liability
To the maximum extent permitted by law, Auralis Trust Bank shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Unauthorized access to your account due to your negligence
- Service interruptions beyond our reasonable control
- Actions of third-party service providers
Our total liability shall not exceed the amount of fees paid by you in the 12 months preceding the claim.
Account Termination
By You
You may close your account at any time by contacting customer service. You remain responsible for all outstanding obligations and fees.
By Us
We may suspend or terminate your account if:
- You violate these Terms or applicable laws
- We detect fraudulent or suspicious activity
- Your account remains inactive for an extended period
- Required by law or regulatory authority
- We discontinue our Services
Dispute Resolution
Any disputes arising from these Terms or your use of our Services shall be resolved through:
- Good faith negotiation between the parties
- Binding arbitration if negotiation fails
- Governing law of the State of New York
Changes to These Terms
We may modify these Terms at any time. We will notify you of significant changes via email or through a notice on our website. Your continued use of our Services after such changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our Services.
Entire Agreement
These Terms, together with our Privacy Policy and any other agreements you enter into with Auralis Trust Bank, constitute the entire agreement between you and us regarding your use of our Services.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: legal@auralistrustbank.com
Phone: 1-800-AURALIS (1-800-287-2547)
Mail: Legal Department, Auralis Trust Bank, 123 Financial District, New York, NY 10004