Introduction

Auralis Trust Bank ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services, website, and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

• Full name, date of birth, and contact information
• Government-issued identification numbers (SSN, passport, driver's license)
• Physical and email addresses
• Phone numbers and other contact details
• Employment information and income details

Financial Information

• Account numbers and transaction history
• Credit and debit card information
• Payment and transfer details
• Credit history and credit scores
• Investment portfolio information

Usage Information

• Device information (IP address, browser type, operating system)
• Login credentials and authentication data
• Website and app usage patterns
• Location data (with your permission)

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our banking services
• To process transactions and manage your accounts
• To verify your identity and prevent fraud
• To comply with legal and regulatory requirements
• To communicate with you about your accounts and services
• To offer personalized products and services
• To conduct risk assessments and credit evaluations
• To analyze usage patterns and improve user experience
• To send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf
• Financial Institutions: Other banks and financial partners for transaction processing
• Regulatory Authorities: Government agencies and regulators as required by law
• Credit Bureaus: To report account information and assess creditworthiness
• Legal Entities: When required by court order or legal process

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL encryption for data transmission
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Secure data centers with physical and digital safeguards
• Employee training on data protection and privacy
• Continuous monitoring for suspicious activities